1800 193 362
Montrose is now part of Northcott. You will soon be redirected to the Northcott website.
People meeting about NDIS

What is a NDIS Plan?

One of the first phrases you will hear when you start to think about the National Disability Insurance Scheme (NDIS) is “planning”. The NDIS is designed to improve choice and control when it comes to disability supports. This means the planning stage is vital to ensure you get the supports you need.


Everyone who enters the NDIS will receive a plan

Once your NDIS access is approved, the National Disability Insurance Agency (NDIA) will contact you to begin the planning process. You can talk to Montrose before this stage to get helpful hints and advice.

In particular, think about your goals and what you need to achieve them. Your first plan will identify the reasonable and necessary supports you require to meet your immediate needs and start working towards your goals.

Once finalised – your plan will provide you with individualised funding that you control and choose how to use.


What is a planning meeting?

Once your access to the NDIS is confirmed, you and/or your nominee will be contacted by a representative of the NDIA to have a planning conversation.

Often, this will happen by phone. Don’t worry, if you are not able to complete your planning conversation over the phone or are not in a position to do so, you can ask the NDIS to make alternative arrangements.

During the planning stage you will be asked about your goals and what you need to achieve them.


Can I change my plan?

Your plan will be reviewed every 12 months but you can talk to the NDIS before then if your circumstances or needs change.


What are “reasonable and necessary” supports?

The legislation that established the NDIS talks about the scheme providing reasonable and necessary supports.

For a support to be funded it needs to be linked to an outcome you have identified in your plan and it must also:

  • Be associated with day-to-day living and activities that increase your social or economic participation
  • Be a resource or piece of equipment, such as wheelchair, assistive technology or home and car modifications, to help you live an ordinary life
  • Help you build the skills you need to live the life you want, such as opportunities to work, further your education, volunteer or learn something new.


I’m not sure what my goals are?

It’s good to start talking to your family, friends and carers about what your goals might look like now and into the future. Perhaps you want to work or study, or just get out a bit more. They don’t need to big or complicated goals, just things that will improve your life!


What happens when my plan is finished?

Once your first plan is finalised you will be contacted by the NDIA to discuss how to put it into action.

You may get support from a Local Area Coordinator, a support coordinator or another party who will help you to connect with community and mainstream or funded supports.


What NDIS services do Montrose provide?


We have lots more information on the NDIS here.



You can access Montrose Physio, OT and Speech Pathology using TeleTherapy

Find Out More

Can We Help?

Talk to one of our friendly support staff on:

1800 193 362

Or visit one of our Queensland support centres

View Centre Locations

Montrose is becoming part of Northcott!

Our purpose has always been to provide people with disabilities with the best services possible. This will help us achieve that goal.

In the near future, when you visit Montrose.org.au, you'll be directed to our new website at Northcott.com.au.

You're bound to notice some changes… to our offices, our phone number, and even our uniforms and the way we work with you to achieve your goals.

Your therapist and services, our locations and the cost of your services will NOT change.