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NDIS Guide: Five steps to the NDIS

NDIS Process Steps

NDIS Provider Queensland

Applying for the NDIS

The National Disability Insurance Scheme (NDIS) is now available across Queensland.

If you are an existing Disability Services (DS) customer, the National Disability Insurance Agency (NDIA) should have already contacted you.

You can apply to the NDIS by checking the NDIS Access Requirements and then completing an Access Request Form.

NDIS Provider Queensland

Needs & Goals

Once your NDIS access is approved, the next step is to think about what your goals are and what you will need in the way of supports to achieve them.

The NDIS is designed to improve choice and control but examining and understanding your situation thoroughly is vital to your own success. It’s a good idea to include those around you, such as your family, friends, and carers, to help with your decision-making and preparation.

You can also talk to Montrose during this stage to get helpful hints and advice.

NDIS Provider Queensland

Planning Meeting

Once your access to the NDIS is confirmed and you’ve thought about your goals, you and/or your nominee will be contacted by a representative of the NDIA to have a planning conversation. Your plan, once finalised, will provide you with individualised funding that you control and choose how to use.

The conversation may happen by phone. But don’t worry, if you are not able to complete your planning conversation over the phone or are not in a position to do so, you can ask the NDIS to make alternative arrangements.

(Support for those under 7 years old is likely to be managed by an Early Childhood Early Intervention [ECEI] partner).

NDIS Provider Queensland

Plan into Action

Once your first plan is finalised you will be contacted by the NDIA to discuss how to put it into action. You may get support from a Local Area Coordinator, a support coordinator or another party who will help you to connect with organisations that can assist. Montrose provides Level 2 Support Coordination.

The NDIS provides funding for Support Coordination to help you put your NDIS plan into action and strengthen your ability to manage your own plan in the longer term.

NDIS Provider Queensland


Your plan will be reviewed every 12 months. During the review stage you can analyse what worked and what didn’t and make changes where necessary.

How Montrose Can Help You

Montrose is a registered provider of services under the National Disability Insurance Scheme (NDIS). We offer services for children and adults that meet your needs and the supports funded in your NDIS Plan.


You can access Montrose Physio, OT and Speech Pathology using TeleTherapy

Find Out More

Can We Help?

Talk to one of our friendly support staff on:

1800 193 362

Or visit one of our Queensland support centres

View Centre Locations