The Montrose team has today decided that we will transition all therapy appointments to teletherapy or phone consultations. This decision has been made after carefully monitoring official updates regarding COVID-19 and in the interest of our customer and staff safety.
These are challenging times and we recognise that now more than ever it is important that we offer continuity of care and continue to support our customers to receive therapy and progress in their goals.
There is lots of evidence that TeleTherapy is a proven method to deliver therapy support to customers like ours. We have been running teletherapy and phone appointments for the past few weeks and the feedback from both customers and therapists has been overwhelmingly positive.
We understand that some customers may be less familiar with online services however we are committed to supporting you to be able to access our services in this new way.
Short Stay: At this stage, we plan to keep Short Stay on the Gold Coast open as we believe it offers a vital service at this time.
Lifestyle and Leisure: To keep customers safe, we are suspending Lifestyle and Leisure Services until further notice. All current activities and groups will stop immediately. We are currently working on potential alternatives to keep customers socially engaged, through video options.
CEO, Montrose Therapy & Respite Services