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Montrose HQ Building

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Head Office

2/10 Station Avenue
(PO Box 3075)
Darra QLD 4076

P 1800 193 362

Customer Feedback

Customers may want to provide feedback or make a complaint about the services provided by Montrose. It is important to us that you feel supported to be able to provide this feedback. Montrose is committed to a positive complaints culture and making things better for our customers. To provide your feedback, please complete the form above or send an email.

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is an independent Commonwealth agency established to improve the quality and safety of NDIS supports and services. The Commission registers and regulates NDIS providers to provide national consistency, promote safety and quality and respond to concerns and complaints about NDIS supports and services. For more information, please see our post here.


If you have any serious concerns that you wish to raise with or about Montrose that you would like to be treated in confidence, then please complete the form above or send an email to let us know your concerns. To find out how we treat such issues, please read our Whistleblower Policy.


Feedback and Complaints Policy and Procedure