Working for Montrose - our values, culture and employee benefits
Working with the team at Montrose is about acknowledging the long history of support we’ve provided to Queenslanders since 1933. Being part of the Montrose community means you’re making a positive, happy and passionate difference to so many lives. We think you’ll love it!
The Townsville Team provides local services to Townsville, and outreach services south to Mackay, north to Cairns, and their surrounding areas. Services may be provided in our service centre, homes or community. If you’d like to be part of our team in Townsville, then read on.
We are currently seeking a switched on, customer focused and experienced Administrator to join our Townsville Team in a permanent role. This role, based from our service centre in Darra, will see you provide exceptional support to new and existing customers with regards to Montrose services and provide high level support to our team of Allied Health Professionals.
Responsibilities include (but are not limited to):
Manage customer bookings and accurately maintain the customer management system.
Assist the therapy team with reporting and statistics, as well as liaising with the Finance team in relation to funding and invoicing.
Assist with and maintaining therapist’s resources.
Provide reception relief and general administrative assistance.
Set up and participation in group therapy programs when required (hydrotherapy etc.).
Customer satisfaction is of paramount importance to Montrose. In order to effectively assist customers and their enquiries, you will be required to understand the scope of services that Montrose can offer and identify how they will match customer needs. This will provide further assistance to the Therapists and Regional Services Manager and will ultimately make you an integral member of the team.
To be considered for this role, you must have:
Tertiary studies in a relevant field or at least 2 years’ experience in a similar role.
Current driver’s license.
Current or be eligible to apply for a Working with Children Check (blue card) & Disability Services positive notice card (yellow card).
Current CPR certificate.
Excellent administration, attention to detail & computer skills.
Experience with database management.
Excellent interpersonal skills and able to work unsupervised.
Please check the Application Package below for details