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Need Assistance With Your Package?

Are you needing assistance with your NDIS package? There are many services Montrose can provide in assisting you to organise your NDIS plan.

 

Support Coordination

What is Support Coordination?

Support Coordination is designed to assist you in finding the best services to deliver the outcomes in your NDIS plan. It is not intended to be a permanent service as it also aids to strengthen your ability to coordinate your own supports and achieve greater independence.

SUPPORT CONNECTION

Short term assistance designed to build participants’ capacity to manage their own plan.

SUPPORT COORDINATION

Longer term support for more complex support needs.

SPECIALIST SUPPORT COORDINATION

Where the participant’s situation means they require more intensive support. Your NDIS planner will talk to you about which level of Support Coordination is most appropriate for you.

Support coordination is NOT:

  • Paid advocacy
  • Plan management
  • Transport arrangements or activity bookings
  • Rostering or administration

Montrose provides Support Coordination services to help explore your options and find supports that work for you. Our Support Coordinators are independent. When you receive Support Coordination from Montrose, you will be supported to connect with any service provider of your choice.

 

To register with Montrose

  1. Call us on 1800 193 362
  2. E-mail us at: hello@montrose.org.au
  3. Contact us via our website here

FAQ

Will I be better off?

The NDIA has stated that there will be “no disadvantage” for people with a disability when transferring to the NDIS.

This relates to the overall outcome for the person, not the amount of support or funding they will receive. For example, purchasing a piece of equipment might mean that a person may not require as much assistance, and therefore, would not need the same amount of funding for a support worker. The amount of funding may be the same, less or more than you currently receive.

How much do you charge for NDIS services?

We charge the rates set out in the NDIS Price Schedule for our services. These can be found on the NDIS website or our planners will discuss this with you during the registration process. If you wish, we can assist you to plan how best to use your funding to achieve your goals.

I'm not sure what my goals are

It’s good to start talking to your family, friends and carers about what your goals might look like now and into the future. Perhaps you want to work or study, or just get out a bit more. They don’t need to big or complicated goals, just things that will improve your life! Consider what supports you may need on a day to day basis.

What are "reasonable and necessary" supports?

The legislation that established the NDIS talks about the scheme providing reasonable and necessary supports. Those supports will:

  • Be associated with day-to-day living and activities that increase your social or economic participation
  • Be a resource or piece of equipment, such as wheelchair, assistive technology or home and car modifications, to help you live an ordinary life
  • Help you build the skills you need to live the life you want, such as opportunities to work, further your education, volunteer or learn something new.

What happens to my HCWA or Better Start funding?

The NDIS will replace State Disability Services funding, Helping Children with Autism (HCWA), and Better Start (BS). Once you have be provided with an NDIS plan, your HCWA and Better Start funding will end and you can commence using your NDIS funding.

Do I have to change from DS/HCWA/Better Start funding to the NDIS?

Yes. Disability Services (DS)/HCWA/BS will cease to exist once the NDIS is rolled out in your area.

What does the NDIS mean for Montrose?

Montrose Therapy and Respite Services is preparing for the changes for our organisation and clients. Montrose currently receives block funding from the Queensland Government to provide services. As people receive their individual NDIS funding, block funding will be gradually withdrawn until organisations will totally rely on income from people purchasing their services from them.

What paperwork is required at the registration appointment?

  • It is helpful to bring your NDIS Plan
  • Reports or letters which give the therapists a picture of the customer’s medical/therapy history to date

Can I change my plan?

Your plan will be reviewed every 12 months, but you can talk to the NDIS before then if your circumstances or needs change if you finish school or there is a major change in your needs.

What if I already receive supports?

If you already receive supports from a State or Territory government disability program, there are agreements in place which may mean you qualify to directly enter the Scheme. If this is the case, you will be contacted by an NDIA representative when it is time to transition to the Scheme and develop your first plan.

Your existing supports and services will continue until you have an NDIS plan.

Rollout

When is the NDIS coming to my area?

The National Disability Insurance Scheme (NDIS) will progressively roll out across Queensland over a three-year period. The NDIS agreement outlines the progressive rollout of the scheme across Queensland as follows:

2016

01 JULY

Townsville, Hinchinbrook, Burdekin, west to Mount Isa and up to the Gulf

01 NOVEMBER

Isaac, Mackay, Whitsundays

2017

01 JANUARY

Toowoomba area and west to the borders

01 JULY

Ipswich, Lockyer Valley, Scenic Rim and Somerset (existing package holders can access the scheme from June 2017)

01 OCTOBER

Bundaberg (existing package holders can access the scheme from September 2017)

2018

01 JANUARY

Rockhampton, Gladstone and west to the borders (existing package holders can access the scheme from November 2017)

01 JULY

Logan City, Redland City, Gold Coast City, Brisbane City, Fraser Coast, North Burnett, South Burnett, Cherbourg, Cairns, Cassowary Coast, Tablelands, Croydon, Etheridge, Cape York and Torres Strait

2019

01 JANUARY

Sunshine Coast, Noosa, Gympie, Moreton Bay (including Strathpine and Caboolture)

The full rollout map and more details are available on the NDIS website here.

Can We Help?

Talk to one of our friendly support staff on:

1800 193 362

Or visit one of our Queensland support centres

View Centre Locations